Thursday, February 12, 2009

ITIL Qualification Scheme

As of January 2009, the complete set of ITIL V3 Intermediate exams have been released opening up the path towards ITIL Expert for candidates. The Intermediate level consists of the Lifecycle and the Capability streams. The Lifecycle modules focus on a particular phase in the Service Lifecycle, and the Capability modules are based upon particular processes which have been logically grouped together because of their close relationship. EXIN offers these exams worldwide in paper-based or web-based format.

ITIL Expert can be achieved by earning at least 17 credits across a broad range of ITIL qualifications, and participating in the Managing Across the Lifecycle course. Managing Across the Lifecycle can be seen as the ‘glue’ which holds the ITIL modules together. The exam tests a candidate's ability to apply the concepts learnt at the Intermediate level across the whole Service Lifecycle.

Complete details for the ITIL V3 scheme (pdf) are available. An easy-to-use diagram (pdf) can help you visualize the new ITIL V3 scheme.

The following exams are now available for exam candidates:

ITIL® V3 Foundation
ITIL® V3 Foundation Bridge
Entry Requirement: Foundation Certificate in IT Service Management
ITIL® V3 Manager's Bridge
Entry Requirement: Manager’s Certificate in IT Service Management, or at least twelve credits based on Practitioner certificates
ITIL® V3 Intermediate exams (9 exams)
Entry Requirement: ITIL V3 Foundation or Foundation Bridge
Managing Across the Lifecycle
Entry Requirement: 17 credits in the ITIL Scheme