In June 2009 OGC announced that itSMF International 1 were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version3 and the need to retain ITIL version2.
The survey had over 1300 responses, with a broad range of organisations providing a cross-representation of views from the community. There are some clear messages in the survey report:
* English versions of products need to be in the market to the end.
* Overall, less than 8% suggested version2 qualifications need to be available for more than 2 years (from the date of the survey).
OGC has considered these findings alongside its own requirements for the maintenance of the ITIL product set, and agreed that:
a. Withdrawal will be product based, with all language variants for individual qualifications and publications being removed at the same time.
b. Removal of version2 will complete on 30 June 2011. Specific product withdrawal will be as follows:
* V2 Foundation to cease 30 June 2010
* V2 Manager to cease 31 August 2010
* V2 Practitioner to cease 31 Dec 2010
* Foundation Bridge to cease 31 Dec 2010
Saturday, February 6, 2010
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