Wednesday, May 13, 2009

ITIL V3 Qualification Scheme

As of January 2009, the complete set of ITIL V3 Intermediate exams have been released opening up the path towards ITIL Expert for candidates. The Intermediate level consists of the Lifecycle and the Capability streams. The Lifecycle modules focus on a particular phase in the Service Lifecycle, and the Capability modules are based upon particular processes which have been logically grouped together because of their close relationship. EXIN offers these exams worldwide in paper-based or web-based format.

ITIL Expert can be achieved by earning at least 17 credits across a broad range of ITIL qualifications, and participating in the Managing Across the Lifecycle course. Managing Across the Lifecycle can be seen as the ‘glue’ which holds the ITIL modules together. The exam tests a candidate's ability to apply the concepts learnt at the Intermediate level across the whole Service Lifecycle. Read more

Complete details for the ITIL V3 scheme (pdf) are available. An easy-to-use diagram (pdf) can help you visualize the new ITIL V3 scheme.

Extended Exam offerings through worldwide test centers

The global Testing Centers of both Pearson Vue and Prometric, provide on line testing services for several EXIN Foundation exams (ISO/IEC 20000, ISO/IEC 27000, ITIL, TMap, MOF and SCP) in various languages. The examination process via these Testing Centers, situated all over the world, is fully automated and the candidate will receive the result immediately after having taken the computer based multiple choice examination. Read more about a full overview of the current computer based test offerings by Pearson Vue and Prometric test centers.

Successful ITIL Candidate Register

ITIL® candidates who have passed ITIL® examinations are eligible to join the ITIL® Successful Candidate Register (ISCR) available online through the ITIL® Official Site. This online register lists all candidate names, exams and candidate numbers of the successful candidates for both the ITIL® version 2 and 3 product lines that have chosen to have their exam achievements made available to the public.

ITIL V3 Credit Profiler

The ITIL® Official Site includes a Credit Profiler which will help candidates to navigate the ITIL V3 Qualification Scheme. By entering in the exams you have already completed, you can find out what is needed to reach the ITIL Expert level. Credits can be accumulated by successfully completing a balanced selection of ITIL® V3 exams, or through a combination of version 2 and version 3 exams. A minimum of 22 credits is needed to achieve Expert certification in IT Service Management.

A review has recently taken place (April 2009) on the Credit Administration Policy for ITIL V3. Following the full release of the Intermediate qualifications, and the completion of the core modules in the ITIL V3 Scheme, the existing credit policy was reviewed to ensure that it enables candidates to make the most of their current certifications and to offer more concise guidance on the potential certification options.

Saturday, May 9, 2009

New Credit Administration Policy for the ITIL V3 Scheme

A review has recently taken place (April 2009) on the Credit Administration Policy which supports the ITIL V3 Qualifications Scheme.

Following the full release of the Intermediate qualifications, and the completion of the core modules in the V3 Scheme, the existing credit policy was reviewed to ensure that it enables candidates to make the most of their current certifications and knowledge base, and to offer clearer, more concise guidance on the potential certification options and routes available to them through the scheme.

ITIL Software Scheme - Operational Pilot Launch

Introducing the ITIL® Software Scheme

1st May 2009, High Wycombe, Buckinghamshire, UK... The Office of Government Commerce (OGC) are announcing The ITIL® Software Scheme - a new software endorsement scheme which allows software tool vendors to submit their ITIL based software tools for assessment to a Licensed Software Assessor. Successful recommendations entitle tool vendors to use the official Process Compliant ITIL Swirl logo.

Richard Pharro, CEO, The APM Group, which is administering the scheme, said, "The scheme allows consumers to buy and use ITIL based software tools with confidence, knowing the software has been reviewed for compliance with ITIL V3. This gives consumers usability assurance and software vendors the ability to show compliance with ITIL processes."

Software Tool Vendors

OGC's ITIL Software Scheme enables tool vendors to apply to Licensed Software Assessors for a recommendation on the software tool. Software tools are assessed on three levels. These are:

BRONZE: where the tool has not been purchased by a customer;
SILVER: where the tool has at least three customers who have deployed the product;
GOLD: where the tool has a least three customers that have implemented and are using the tool. Proof of customer implementation is required.