ITIL® Software Scheme Goes Live at itSMF Fusion in Dallas

The Office of Government Commerce (OGC) and its Accreditor the APM Group have confirmed the ITIL Software scheme is now live.

Speaking at itSMF Fusion, Richard Pharro, CEO, APM Group said: "We are delighted to launch the ITIL software scheme while we are here in Dallas. We can now confirm that we have a second contracted software assessor so the vendor community has choice in having their products assessed. This means we are able to formally launch the scheme as we have met our requirements for a competitive and open market in the delivery of the assessment services."

The new ITIL software endorsement scheme allows software tool vendors to submit their ITIL based software tools for assessment to a Licensed Software Assessor. Successful recommendations entitle tool vendors to use the official Process Compliant ITIL Swirl logo.
Read the full ITIL Software Scheme press release.

For further information on the ITIL Software scheme visit:
http://www.itil-officialsite.com/SoftwareScheme/ITILSoftwareScheme.asp

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Official ITIL Credit Policy released

A review has recently taken place on the Credit Administration Policy which supports the ITIL V3 Qualifications Scheme. The development of the V3 qualification scheme introduced a modular credit system for each of the 13 ITIL V3 modules that comprise the Scheme. Modules are given a credit value which can be applied towards the ITIL Expert level of ITIL achievement. Candidates meeting the entrance requirements and accumulating a sufficient number of credits (22) can apply for recognition as an ITIL Expert. The official Credit Policy document can be found on the ITIL IT Standard pages of the EXIN Web site.

ITIL exams based on new syllabus

ITIL V3 Foundation and Foundation Bridge exams have undergone a review, the exams based on the new syllabus, version 4, were released at the beginning of July. The new syllabi can be found in the Exam Program on the EXIN Web site. The following languages have been updated and are now available: Chinese, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Polish (pilot), Brazilian Portuguese, European Spanish, and Latin American Spanish.

ITIL V3 Qualification Scheme

As of January 2009, the complete set of ITIL V3 Intermediate exams have been released opening up the path towards ITIL Expert for candidates. The Intermediate level consists of the Lifecycle and the Capability streams. The Lifecycle modules focus on a particular phase in the Service Lifecycle, and the Capability modules are based upon particular processes which have been logically grouped together because of their close relationship. EXIN offers these exams worldwide in paper-based or web-based format.

ITIL Expert can be achieved by earning at least 17 credits across a broad range of ITIL qualifications, and participating in the Managing Across the Lifecycle course. Managing Across the Lifecycle can be seen as the ‘glue’ which holds the ITIL modules together. The exam tests a candidate's ability to apply the concepts learnt at the Intermediate level across the whole Service Lifecycle. Read more

Complete details for the ITIL V3 scheme (pdf) are available. An easy-to-use diagram (pdf) can help you visualize the new ITIL V3 scheme.

Extended Exam offerings through worldwide test centers

The global Testing Centers of both Pearson Vue and Prometric, provide on line testing services for several EXIN Foundation exams (ISO/IEC 20000, ISO/IEC 27000, ITIL, TMap, MOF and SCP) in various languages. The examination process via these Testing Centers, situated all over the world, is fully automated and the candidate will receive the result immediately after having taken the computer based multiple choice examination. Read more about a full overview of the current computer based test offerings by Pearson Vue and Prometric test centers.

Successful ITIL Candidate Register

ITIL® candidates who have passed ITIL® examinations are eligible to join the ITIL® Successful Candidate Register (ISCR) available online through the ITIL® Official Site. This online register lists all candidate names, exams and candidate numbers of the successful candidates for both the ITIL® version 2 and 3 product lines that have chosen to have their exam achievements made available to the public.

ITIL V3 Credit Profiler

The ITIL® Official Site includes a Credit Profiler which will help candidates to navigate the ITIL V3 Qualification Scheme. By entering in the exams you have already completed, you can find out what is needed to reach the ITIL Expert level. Credits can be accumulated by successfully completing a balanced selection of ITIL® V3 exams, or through a combination of version 2 and version 3 exams. A minimum of 22 credits is needed to achieve Expert certification in IT Service Management.

A review has recently taken place (April 2009) on the Credit Administration Policy for ITIL V3. Following the full release of the Intermediate qualifications, and the completion of the core modules in the ITIL V3 Scheme, the existing credit policy was reviewed to ensure that it enables candidates to make the most of their current certifications and to offer more concise guidance on the potential certification options.

New Credit Administration Policy for the ITIL V3 Scheme

A review has recently taken place (April 2009) on the Credit Administration Policy which supports the ITIL V3 Qualifications Scheme.

Following the full release of the Intermediate qualifications, and the completion of the core modules in the V3 Scheme, the existing credit policy was reviewed to ensure that it enables candidates to make the most of their current certifications and knowledge base, and to offer clearer, more concise guidance on the potential certification options and routes available to them through the scheme.

ITIL Software Scheme - Operational Pilot Launch

Introducing the ITIL® Software Scheme

1st May 2009, High Wycombe, Buckinghamshire, UK... The Office of Government Commerce (OGC) are announcing The ITIL® Software Scheme - a new software endorsement scheme which allows software tool vendors to submit their ITIL based software tools for assessment to a Licensed Software Assessor. Successful recommendations entitle tool vendors to use the official Process Compliant ITIL Swirl logo.

Richard Pharro, CEO, The APM Group, which is administering the scheme, said, "The scheme allows consumers to buy and use ITIL based software tools with confidence, knowing the software has been reviewed for compliance with ITIL V3. This gives consumers usability assurance and software vendors the ability to show compliance with ITIL processes."

Software Tool Vendors

OGC's ITIL Software Scheme enables tool vendors to apply to Licensed Software Assessors for a recommendation on the software tool. Software tools are assessed on three levels. These are:

BRONZE: where the tool has not been purchased by a customer;
SILVER: where the tool has at least three customers who have deployed the product;
GOLD: where the tool has a least three customers that have implemented and are using the tool. Proof of customer implementation is required.