Content Developer
Are you a certified IT or Project Management professional with at least 5 years real life, on the job experience and would like to make extra money? If so, we would like to talk to you. We pride ourselves on hiring the very best subject matter experts to keep the content of our products current and the quality level the highest available anywhere. We employ talented professionals on a work from home basis to develop, revise, and review the content in our databases.
Description
Our content developers are responsible for creating, revising, and reviewing the contents of our databases. We are seeking motivated, self-starters who can successfully meet their objectives while working remotely. This is a part-time position. Pay is performance based. You must hold current certifications. All content development must be original and is subject to review by our staff.
Qualifications
Ability to take ownership of assigned tasks
Ability to work under strict timelines
Strong written and verbal English communication skills
The ability to teach and explain technical concepts
Ability to collaborate effectively in team scenarios
Experienced in HTML
24 x 7 access to personal computer, internet, and email
If you have the experience, certifications, language skills and aptitude for teaching, and have a keen eye for detail, we want to hear from you. Contact Careers@CertCollege.com today!
Wednesday, September 15, 2010
Innovative ITIL® Software Assurance Scheme nears 1st Anniversary
The "ITIL Software Scheme" is nearly a year old and already starting to reap benefits for software developers and end users. Tool vendors will be able to choose from a number of Licensed Software Assessors to assess their software tools. The first two Licensed Software Assessors are:
Software Management Consultancy - SMCG
Pink Elephant - www.pinkelephant.com
As IT complexity continues to increase, the need for IT management Best Practices is more critical than ever. The OGC remains committed to enabling best practice through its ITIL portfolio. However, a missing link in the OGC/ITIL portfolio had been the lack of an approval process for ITSM tools. There are now a large number of tools that claim to be "ITIL process compliant" and this scheme gives the end user the opportunity to see if these claims can be verified.
The scheme was launched at the itSMF Fusion Conference and Exhibition last September. At the launch event, Peter Brooks (FISM) Independent Consultant reviewed the ITIL Software Scheme. He said: "The potential marketing advantage to Vendors is reasonably clear. At a minimum, if a piece of software is certified to offer ITIL Process X, somebody completing an RFP can include this information in the knowledge that, so long as all the people and process work is done according to ITIL, the tool will provide the necessary support"
The scheme is administered by APM Group-the Accreditor (on behalf of OGC).
www.itil-officialsite.com/SoftwareScheme/ITILSoftwareScheme.asp
The advantage of this scheme over others in the market is clear as this scheme is unique in giving assurance of ITIL compatible processes within the tool.
There are three levels of assurance available within the scheme, Bronze, Silver and Gold dependent on the capability of the tool and its alignment to specific ITIL processes, how widely the product is used and the extent of positive feedback and references from end users. This feedback is critical because there was a need for customers to understand if the software tools and inherent documentation they were considering supported ITIL and were truly compliant with ITIL Best Practices.
Whilst it is recognized that tools themselves will not magically fix all process issues. they can provide invaluable assistance in supporting ITIL processes. Already the scheme has successfully recognized 14 software tools who have attained the required standard (7 tool's processes have been assessed to the Bronze level and 7 to the Gold level).
Software Management Consultancy - SMCG
Pink Elephant - www.pinkelephant.com
As IT complexity continues to increase, the need for IT management Best Practices is more critical than ever. The OGC remains committed to enabling best practice through its ITIL portfolio. However, a missing link in the OGC/ITIL portfolio had been the lack of an approval process for ITSM tools. There are now a large number of tools that claim to be "ITIL process compliant" and this scheme gives the end user the opportunity to see if these claims can be verified.
The scheme was launched at the itSMF Fusion Conference and Exhibition last September. At the launch event, Peter Brooks (FISM) Independent Consultant reviewed the ITIL Software Scheme. He said: "The potential marketing advantage to Vendors is reasonably clear. At a minimum, if a piece of software is certified to offer ITIL Process X, somebody completing an RFP can include this information in the knowledge that, so long as all the people and process work is done according to ITIL, the tool will provide the necessary support"
The scheme is administered by APM Group-the Accreditor (on behalf of OGC).
www.itil-officialsite.com/SoftwareScheme/ITILSoftwareScheme.asp
The advantage of this scheme over others in the market is clear as this scheme is unique in giving assurance of ITIL compatible processes within the tool.
There are three levels of assurance available within the scheme, Bronze, Silver and Gold dependent on the capability of the tool and its alignment to specific ITIL processes, how widely the product is used and the extent of positive feedback and references from end users. This feedback is critical because there was a need for customers to understand if the software tools and inherent documentation they were considering supported ITIL and were truly compliant with ITIL Best Practices.
Whilst it is recognized that tools themselves will not magically fix all process issues. they can provide invaluable assistance in supporting ITIL processes. Already the scheme has successfully recognized 14 software tools who have attained the required standard (7 tool's processes have been assessed to the Bronze level and 7 to the Gold level).
Thursday, September 2, 2010
Job - IT Certification Practice Exam Content Developers
We are looking for IT certification test prep question developers to help author questions and answers with explanations for our new IT certification practice exams.
If you meet the criteria below, we would like to hear from you. Please email your resume and salary expectations to Service@ItsmOnlineSolutions.com This is a part-time work from home position. Pay is performance based and you must hold current certifications. All content development must be original and is subject to review by our staff.
Qualifications
• Ability to take ownership of assigned tasks
• Ability to work under strict timelines
• Strong written and verbal English communication skills
• The ability to teach and explain technical concepts
• Ability to collaborate effectively in team scenarios
• Experienced in HTML
• 24 x 7 access to personal computer, internet, and email
If you meet the criteria below, we would like to hear from you. Please email your resume and salary expectations to Service@ItsmOnlineSolutions.com This is a part-time work from home position. Pay is performance based and you must hold current certifications. All content development must be original and is subject to review by our staff.
Qualifications
• Ability to take ownership of assigned tasks
• Ability to work under strict timelines
• Strong written and verbal English communication skills
• The ability to teach and explain technical concepts
• Ability to collaborate effectively in team scenarios
• Experienced in HTML
• 24 x 7 access to personal computer, internet, and email
Saturday, August 21, 2010
ITIL v3 Actual Certification Pass Rates
The average pass rates for the ITIL v3 Examinations have been identified following the analysis of information originally supplied by APM Group who are responsible for the overall administration of the ITIL v3 Qualification Scheme.
The examinations that are difficult to pass are the Continual Service Improvement with an average pass rate of 54.4% and the Managing Across the Life Cycle with a pass rate of 57.8%.
The table below provides the average pass rate for all the ITIL v3 examinations.
ITIL v3 Examination Average % Pass Rate
Foundation 87
Foundation Bridge 90
Managers Bridge 69
Intermediate - Service Lifecycle
Service Strategy (SS) 75.2
Service Design (SD) 76.2
Service Transition (ST) 63.6
Service Operation (SO) 78.6
Continual Service Improvement (CSI) 54.4
Intermediate - Service Capability
Service Offerings and Agreements (SOA) 77
Release Control and Validation (RCV) 80.2
Planning, Protection and Optimization (PPO) 82.8
Operational Support and Analysis (OSA) 80
Managing Across the Life Cycle (MALC) 57.8
TIP - When considering an ITIL course ask all the Training Providers you approach to supply details of their average pass rate for their candidates, then compare the figures with the table above. Those that exceed the figures above could be considered more favourable than those that do not exceed the figures above.
This information has been obtained from ITILnews.com and is for information purposes only.
The examinations that are difficult to pass are the Continual Service Improvement with an average pass rate of 54.4% and the Managing Across the Life Cycle with a pass rate of 57.8%.
The table below provides the average pass rate for all the ITIL v3 examinations.
ITIL v3 Examination Average % Pass Rate
Foundation 87
Foundation Bridge 90
Managers Bridge 69
Intermediate - Service Lifecycle
Service Strategy (SS) 75.2
Service Design (SD) 76.2
Service Transition (ST) 63.6
Service Operation (SO) 78.6
Continual Service Improvement (CSI) 54.4
Intermediate - Service Capability
Service Offerings and Agreements (SOA) 77
Release Control and Validation (RCV) 80.2
Planning, Protection and Optimization (PPO) 82.8
Operational Support and Analysis (OSA) 80
Managing Across the Life Cycle (MALC) 57.8
TIP - When considering an ITIL course ask all the Training Providers you approach to supply details of their average pass rate for their candidates, then compare the figures with the table above. Those that exceed the figures above could be considered more favourable than those that do not exceed the figures above.
This information has been obtained from ITILnews.com and is for information purposes only.
Sunday, June 20, 2010
Intermediate Translations Update – 10th June 2010
ITIL Intermediate module translations have been progressing as planned, and following thorough reviews, the first module will be released next month. In the coming months, we will be releasing the modules listed below:
July
Japanese – SOA
Castilian Spanish – SO
German – SO
Brazilian Portuguese – OSA
August
French – OSA
Danish – OSA
We will continue to update the market on forthcoming products.
July
Japanese – SOA
Castilian Spanish – SO
German – SO
Brazilian Portuguese – OSA
August
French – OSA
Danish – OSA
We will continue to update the market on forthcoming products.
Wednesday, June 9, 2010
ITIL V2 Qualifications Withdrawal starts end of June 2010
Earlier this year, the Office of Government Commerce (OGC) announced its intention to withdraw ITIL V2 publications and qualifications from the market. This process begins in June 2010 with the withdrawal of the ITIL V2 Foundation qualification.
The withdrawal schedule for V2 Qualifications during 2010 is:
* V2 Foundation expires 30 June 2010
* V2 Manager expires 31 August 2010
* V2 Practitioner expires 31 Dec 2010
* Foundation Bridge expires 31 Dec 2010
The withdrawal schedule for V2 Qualifications during 2010 is:
* V2 Foundation expires 30 June 2010
* V2 Manager expires 31 August 2010
* V2 Practitioner expires 31 Dec 2010
* Foundation Bridge expires 31 Dec 2010
Tuesday, June 8, 2010
TSO Backs Project to Support ITIL in China
Industry-leading publisher The Stationery Office (TSO) is supporting a new project to increase the use of ITIL® and PRINCE2™ in China.
The Gaochun Nanjing Regional Government has formed a joint venture with Goalsoft (Shanghai) and AIM Tech (UK) Limited to set up an IT Science Park that will include a training centre offering ITIL and PRINCE2 training.
Janine Eves, OGC Contract Manager and Publisher at TSO, says: "There are 13m project managers to be trained in China, so the potential for this initiative is enormous. We fully support the goals of the new centre in spreading the word about ITIL and PRINCE2 across China."
The Gaochun Nanjing Regional Government has formed a joint venture with Goalsoft (Shanghai) and AIM Tech (UK) Limited to set up an IT Science Park that will include a training centre offering ITIL and PRINCE2 training.
Janine Eves, OGC Contract Manager and Publisher at TSO, says: "There are 13m project managers to be trained in China, so the potential for this initiative is enormous. We fully support the goals of the new centre in spreading the word about ITIL and PRINCE2 across China."
Monday, June 7, 2010
ITIL - Chinese Translations Coming Soon
The core ITIL titles have been commissioned and structured as a five title series, each building on the work of the others. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
The ITIL Lifecycle Publications consist of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These have all now been translated into various languages.
The ITIL Lifecycle Publications consist of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These have all now been translated into various languages.
Friday, May 28, 2010
New ITIL v3 Foundation Practice Exams and Sample Questions for 2010 Online
Cert College offers special pricing on ITIL v3 Foundation practice exams. Hundreds of new questions and answers with full explanations now available at CertCollege.com. This new website offers current ITIL v3 Foundation certification training at very affordable prices. All ITIL v3 Foundations questions available at this site are based on the new ITIL v3 Foundation syllabus version 4.2 which is the current standard for 2010.
This is a limited time offer, so check it out today at www.CertCollege.com
This is a limited time offer, so check it out today at www.CertCollege.com
Thursday, May 27, 2010
ITIL: A Project Manager's Perspective
If you are a Project Manager working in or with IT, you may have heard the acronym ITIL® (IT Infrastructure Library, a set of books similar in nature to PMI’s PMBOK Guide) or ITSM (IT Service Management – the concept of IT as a “service” to the business). If you haven’t heard of ITIL, you will. Why? Simply put: in terms of industry adoption, ITIL is one of the fastest growing frameworks in the IT industry today.
ITIL helps organizations increase IT efficiency, improve quality, and control costs. In fact, AMR Research reports that IT organizations that have implemented ITIL best practices have saved up to 10% in IT costs without sacrificing the quality of service delivery. That is why U.S. Computer Economics has projected that approximately 45% of all organizations, both large and small, in the US and Canada will have adopted ITIL best practices in some form by the end of 2008.
High Demand for ITIL Expertise
Companies are turning to ITIL, and the demand for individuals with skills and expertise in this area is increasing. So much so, in fact, that ITIL certifications rank as some of the highest paid certifications in technology, along with PMI’s CAPM and PMP credentials. In recent salary surveys from ZDNet’s Tech Republic , PMI and ITIL credentials consistently rank in the top three IT certifications industry wide. With ITIL’s continued growth in the United States, the demand for IT Project Managers with expertise in ITIL will continue.
Focus is on Process, not Technology
The most compelling and interesting similarity between PMI’s PMBOK Guide and the ITIL books is that both are descriptive frameworks centered around process, not technology.
What this means to you is that both are extremely approachable standards. For example, the PMP exam does not ask how you would go about creating a milestone task within Microsoft Project. Rather, it makes sure you understand the importance of creating milestones.
The ITIL books are the same way. In order to really understand IT Service Management as a practice, you do not need to understand servers or switches. Rather, you need to understand things like the importance of controlling change, defining service levels, and maintaining a catalog of all your services to the business in terms the business can understand.
Both are bodies of knowledge covering simple principles that are drawn from deep industry experience. They both detail concepts that are scalable and adaptable to each organization. For example, the Project Plan for a small, simple project is going to look very different for a large, complex one. In the same way, the process for managing a minor software patch release is going to have a different scale of requirements compared to a brand new, enterprise-wide software release.
ITIL helps organizations increase IT efficiency, improve quality, and control costs. In fact, AMR Research reports that IT organizations that have implemented ITIL best practices have saved up to 10% in IT costs without sacrificing the quality of service delivery. That is why U.S. Computer Economics has projected that approximately 45% of all organizations, both large and small, in the US and Canada will have adopted ITIL best practices in some form by the end of 2008.
High Demand for ITIL Expertise
Companies are turning to ITIL, and the demand for individuals with skills and expertise in this area is increasing. So much so, in fact, that ITIL certifications rank as some of the highest paid certifications in technology, along with PMI’s CAPM and PMP credentials. In recent salary surveys from ZDNet’s Tech Republic , PMI and ITIL credentials consistently rank in the top three IT certifications industry wide. With ITIL’s continued growth in the United States, the demand for IT Project Managers with expertise in ITIL will continue.
Focus is on Process, not Technology
The most compelling and interesting similarity between PMI’s PMBOK Guide and the ITIL books is that both are descriptive frameworks centered around process, not technology.
What this means to you is that both are extremely approachable standards. For example, the PMP exam does not ask how you would go about creating a milestone task within Microsoft Project. Rather, it makes sure you understand the importance of creating milestones.
The ITIL books are the same way. In order to really understand IT Service Management as a practice, you do not need to understand servers or switches. Rather, you need to understand things like the importance of controlling change, defining service levels, and maintaining a catalog of all your services to the business in terms the business can understand.
Both are bodies of knowledge covering simple principles that are drawn from deep industry experience. They both detail concepts that are scalable and adaptable to each organization. For example, the Project Plan for a small, simple project is going to look very different for a large, complex one. In the same way, the process for managing a minor software patch release is going to have a different scale of requirements compared to a brand new, enterprise-wide software release.
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