The official ITIL accreditors APM Group have published the syllabus for:
The ITIL V3 Bridging Course Syllabus: ITIL V2 Manager to ITIL V3 Diploma
This qualification will bridge the gap between the ITIL Manager's Certificate in IT Service Management and the ITIL Diploma in IT Service Management. This course is only intended for those holding a valid ITIL Manager's Certificate in IT Service Management based ITIL versions 1 and 2.
Students wishing to progress to the Advanced ITIL Diploma in IT Service Management must provide documentary evidence of attaining this qualification (and the earlier Manager's Certificate) before being allow to progress to the Advanced Diploma level.
Target Group
The target group of the ITIL Bridge Qualification: ITIL V1/V2 Managers to ITIL V3 Diploma
Individuals who already hold the Manager's Certificate in IT Service Management at an earlier ITIL version, who wish to obtain the ITIL Diploma in IT Service Management, thereby demonstrating their knowledge of ITIL V3
This may include but is not limited to, CIOs, Senior IT Managers, IT Managers and Supervisors, IT professionals and IT Operation practitioners
Entry Criteria
This qualification is only available to candidates who already hold the Manager's Certificate in IT Service Management. The examination has been written on the basis that in preparing for the examination all candidates will have attended an accredited training course and will have read the ITIL Service Lifecycle Practices core guidance which includes:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
Introduction to the Service Lifecycle (Optional but recommended)
